You know that about poor customer service?You have any experience about it?and how your action or manage about it?
Bad customer service occurs when a customer is not satisfied with his services. The customer will not feel like he has been treated fairly, listened to or that his concerns have been addressed by employees of a company...said Kyra Bartolomei
I hate an issue because I have an experience about it..
During the mid semester holiday, I went to Post Office for buy only the 50cent stamp.
The one counter just only open..I'm very fed up! because my queue very long..
Look at that the his worker very slowly during his work..and without smile to customer.
One hour for buy one stamp! This is very embarrassing especially in the public sector..
My suggestion is the public sector must be improve their skills worker in the services.For example, more training for their worker and more responsible to manage of recruitment..
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